Setting  up  your  authenticator  app

1. 1

   Step 1

   Download a free authenticator app

   On your phone, download Google Authenticator. It’s free.

   Already have Microsoft Authenticator, 1Password or Authy? Those work too — use the one you have.

   iPhoneDownload on the App StoreAndroidGet it on Google Play
2. 2

   Step 2

   Open the set-up screen on Soda

   Sign in to Soda on your computer if you can. You’ll be asked to set up two-step verification — tap “Set up two-factor authentication”. (You can also find it any time under Settings → Security.)

   A square black-and-white code appears. That’s the QR code.

3. 3

   Step 3

   Scan the QR code with the app

   Open Google Authenticator on your phone and tap the + button (or “Add a code”), then “Scan a QR code”.

   Point your phone’s camera at the square code on your computer screen. The app adds “Soda” to its list straight away.

   If the app asks to use your camera, tap Allow.

4. 4

   Step 4

   Type the 6-digit code

   Look at the app: next to “Soda” there’s a 6-digit code. Type it into Soda and tap Verify.

   Spaces don’t matter. If the code changes while you’re typing, just use the new one.

5. 5

   Step 5

   Save your backup codes

   Right after, we show you 10 backup codes. Print them or download them and keep them somewhere safe at home or in the office.

   Each backup code works once, instead of the app — for example if you lose your phone.

Only have one device? Setting up on your phone

Signing in from now on

If something goes wrong

The code doesn’t work

Wait for the next code (they change every 30 seconds) and type it straight away. Still wrong? Open your phone’s settings and make sure the date and time are set automatically — the codes depend on the phone’s clock.

I can’t find the + button or the scanner

In Google Authenticator, the + is at the bottom right. In other apps look for “Add”, “Add account” or a QR-code symbol. Choose “Other account” if it asks what kind.

I got a new phone

Before you wipe the old phone, use the app’s “Transfer accounts” option, or sign in to Soda with the old phone and add the new one under Settings → Security → “Add backup authenticator”. Already gave the old phone away? Sign in with a backup code, then set the app up again on the new phone.

I lost my phone

On the code screen, tap “Having trouble?” and choose “Use a backup code”. No backup codes either? Choose “Request account recovery” — you send a selfie holding your ID and our team checks it’s you.